After hours
Today
Enquiries wait until morning, and by then they’ve messaged someone else.
With ServiceBot
The AI answers, quotes and books while you’re closed.
WhatsApp AI automation for every business
Every WhatsApp chat, answered, booked and paid.
ServiceBot.ae answers every enquiry in English or Arabic, quotes from your own price list, books the appointment and collects the payment, day and night. When a customer needs a person, your team takes over in one tap.
- Replies day and night
- Only your approved prices
- Your team stays in control
Connects with
WhatsApp Cloud API
Messaging
Twilio
Messaging
Ziina
Payments
Gemini
AI model
OpenAI
AI model
DeepSeek
AI model
Groq
AI model
Your booking software
Through a connector
The problem
Customers don’t keep business hours.
Customers message when they think of it: after dinner, before work, from the car park. Whoever answers first usually gets the sale.
Closed
Open
Closed
00:0006:0012:0018:0024:00
- 06:40 · Can I book today?
- 13:05 · Five chats at once
- 23:14 · What’s your price?
Example day. The AI follows the opening hours you set.
At the busy counter
Today
Staff are with customers, so chats sit unread and nobody knows who owns them.
With ServiceBot
One shared inbox with live chat limits and a fair queue.
After the quote
Today
The customer goes quiet and nobody has time to chase.
With ServiceBot
AI follow-ups and reminders keep the sale moving.
How the AI works
One message in. Everything handled.
The moment a customer writes, ServiceBot.ae works out what they need, checks your own information and moves them to the next step.
- Replies in the customer’s language
- Uses only your approved prices and information
- Hands over to your team when a person is needed
Chat to payment
One process, from first chat until it’s paid
Nothing is left hanging. Every enquiry moves through the same steps, and pending payments get chased automatically.
- Chat The AI answers and works out what the customer needs.
- Quote Priced from your catalogue and accepted in writing.
- Booking A real slot, verified before it’s confirmed.
- Advance link Sent on WhatsApp by the AI or your team. Pending
- Reminder Sent while it’s pending. Unpaid slots are released on your rules. Pending
- Paid and confirmed Receipt and final confirmation go out on WhatsApp. Paid
Payment gateways
Ziina is live today. We’re adding more gateways, so you can create payment links and collect payments automatically with the provider you already use.
- Ziina Live
- Stripe Coming soon
- Telr Coming soon
- Network International Coming soon
- PayTabs Coming soon
- Tap Payments Coming soon
However your customer pays
Online through Ziina
Secure link in the chat. The payment is matched to the booking automatically.
Bank transfer or cash
Your team records it and saves the payment slip straight from the chat.
Tax invoice at the end
The advance is deducted and the balance due is shown clearly.
Why WhatsApp for your business?
Your customers already use it. A price question, a quote and a paid booking can all happen in the same chat.
3B+
People use WhatsApp every month
Meta, Q1 2025 earnings call
24h
To reply freely after a customer messages you
WhatsApp Business Platform rules
1 chat
For the quote, payment and receipt
With ServiceBot.ae
How it works
From first message to paid booking.
Each step is logged on the lead, so anyone on your team can see exactly where each customer stands.
Every enquiry becomes a lead
WhatsApp messages, website chat clicks and click-to-WhatsApp ads all land in one place. Each one creates a lead with its source, so nothing is lost and nothing is counted twice.
- Source
- Click-to-WhatsApp ad
- Contact
- Sam · +971 50 XXX XXXX
- Stage
- New lead
Saved instantly
The AI asks what your team would ask
It works out what the customer needs, using only the knowledge you approve: your services, FAQs, PDFs and web pages. If it can’t help, it passes the chat to a person.
- Interested in
- Premium package
- Branch
- Dubai Marina
- Language
- English
Qualified
Quotes come from your price list
Quotes are versioned and built only from catalogue prices, then sent as a branded PDF. A customer accepts by replying ACCEPT with the quote number, so there’s written proof.
- Quote
- Q-48213
- Total
- AED 289
- Reply received
- ACCEPT Q-48213
Accepted
Bookings are verified, not assumed
The AI offers real slots and sends the request to your booking system. The customer is told “confirmed” only after the booking has been read back, and a timeout creates a task for staff.
- Slot
- Thursday 10:00
- Branch
- Main branch
- Verification
- Read back from booking system
Confirmed
Take the advance on WhatsApp
Send a secure Ziina payment link in the chat. Payment is matched to the booking automatically and the receipt goes straight to the customer. Unpaid slots are released on your rules.
- Advance
- AED 50
- Receipt
- Sent on WhatsApp
- Unpaid slots
- Released automatically
Paid
No-shows and silence, handled
Customers get booking reminders and can confirm or reschedule by reply. If they go quiet, AI follow-ups nudge them politely, and after the visit a short survey measures satisfaction.
- Reminder
- Reply 1 to confirm, 2 to change
- Follow-up
- After the delay you choose
- After the visit
- Satisfaction survey
On track
One system
Everything your front desk does on WhatsApp.
One inbox for the whole team
See who owns every chat, what the AI is doing and who’s been waiting too long.
Take over in one tap
The AI pauses the moment a person steps in and stays quiet until you hand back.
AI agents with their own knowledge
Set the name, tone, allowed actions and documents for each one.
English and Arabic
The AI replies in the customer’s language, and booking messages and documents are bilingual.
Campaigns that respect consent
Send approved templates to opted-in contacts and track every step.
A daily report in your inbox
Leads, quotes, bookings and what still needs your team.
AI agents
Create multiple AI agents, trained your way
Build a small team of AI agents for your business. Each one speaks in your style, knows what you teach it and only does what you allow.
- 1 Create your agents Give each one a name, a role, a tone and an answer style.
- 2 Train them on your business Paste text, upload PDF or TXT files, or add a web page.
- 3 Set what they can do Choose the actions each agent is allowed to take.
- 4 Share the work New chats go to the least busy agent, and managers can switch the agent on any chat.
Sample agents
Who it’s for
Made for how UAE businesses work
Same packages for every business. What changes is how your AI agent, price list and campaigns are set up, so we match them to what you actually sell.
Garages and automotive
Workshops, tyre shops, body shops, detailing and dealer service centres.
Instant prices from your service list
Real slots, checked before they’re confirmed
Advance link sent in the chat
Retail and ecommerce
Answer product questions and take payment in the chat.
Product and price answers from your catalogue
Payment links sent in the chat
Offers to customers who opted in
Real estate
Reply first, qualify every lead and book viewings.
Replies to ad enquiries in seconds
Asks about budget, area and timing
Viewings booked and reminded
Restaurants and hospitality
Reservations, menu questions and deposits for busy nights.
Reservations taken in the chat
Deposit links for large bookings
Menu and opening-time answers
Salons and beauty
Book appointments and cut no-shows with an advance.
Prices and packages answered instantly
Advance link to secure the slot
Reminders with reply 1 to confirm
Clinics and healthcare
Book appointments and free up your reception.
Appointments booked on WhatsApp
Answers only from approved information
Clinical questions passed to your staff
Home and professional services
Quote, schedule and collect while your team is on site.
Branded PDF quotes in the chat
Written acceptance on record
Advance payment before the visit
Education and training
Answer course questions and book trial classes.
Course and fee answers in two languages
Trial classes and visits booked
Registration fee links in the chat
Travel and tourism
Sell tours and packages across time zones.
Replies day and night
Package prices from your own list
Deposit links to secure the trip
Guardrails
An AI that isn’t allowed to make things up.
Every reply is checked before it reaches your customer. If it breaks a rule, it doesn’t get sent.
01
No invented prices
Any amount that isn’t in your catalogue or the current quote is blocked.
02
No surprise discounts
The AI can’t offer discounts you haven’t approved.
03
No false confirmations
It can’t say a booking is confirmed until your system has verified it.
04
Clear acceptance
A read receipt isn’t a yes. Only an explicit ACCEPT or recorded evidence counts.
05
One voice per chat
When a person takes over, any AI reply still in progress is thrown away.
06
A safe fallback
If the AI is down, chats go to your team as urgent. Nothing is dropped.
Your numbers
What are unanswered chats costing you?
Move the sliders to match your business.
Possible extra revenue per month
AED 6,600
11 extra bookings a month
An estimate based only on the numbers you enter. It isn’t a guarantee of results.
Book a demoPricing
Priced for UAE businesses, in dirhams.
Every package includes the AI assistant, shared inbox, quotes, bookings and payments. Start with a free trial.
Getting started
Live on WhatsApp in five steps
- 1 Book a demo See it working with your own services.
- 2 Connect your number Sign in with Facebook and connect WhatsApp.
- 3 Load your prices Add your services, price list and hours.
- 4 Train your AI agents Add your knowledge and choose what they can do.
- 5 Go live Test a chat, then switch your team on.
FAQ
Questions businesses ask us.
Will the AI quote the wrong price?
It can only use prices from your catalogue. Every reply is checked before sending, and any amount that isn’t in your catalogue or the current quote is blocked.
Can my team take over a conversation?
Yes, at any moment. The AI pauses as soon as an agent takes the chat, and stays paused until the agent hands it back.
Do I need to change my WhatsApp number?
Often not, but Meta sets the rules for which numbers can join the WhatsApp Business Platform. We check your number with you during onboarding.
Does it work with my booking software?
If your software has an API for slots and bookings, a connector can be built for it during setup. Tell us what you use and we’ll confirm what’s possible at your demo.
Does it really work in Arabic?
Yes. The AI replies in the language the customer writes in, and automatic booking and payment messages are available in Arabic and English.
Who can see our customer data?
Each business runs on its own installation. Sign-in supports two-factor authentication, and there’s an audit log of staff actions. WhatsApp and AI credentials are stored encrypted.
Which payment gateways do you support?
Ziina is connected today, for automatic payment links and payment tracking on WhatsApp. More gateways are coming, including Stripe, Telr, Network International, PayTabs and Tap Payments. Tell us which one you use at your demo.
What if the AI goes down?
It switches to the next available model. If none is available, chats go to your team as urgent and the owner is emailed.
Ready to win more customers on WhatsApp?
We’ll load your own services and prices, then show you the whole journey on a real WhatsApp chat.
- AI replies
- 24/7
- Languages
- AR + EN
- Human takeover
- 1 tap
Free trial · Your own prices loaded · Made for the UAE